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Claim relief for the insurance industry. 24 hour emergency service.

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Licensed General Contractor for Construction, Contents, Estimating, and Inspections Licensed #384910

March 25, 2003

David DiGiovanni
Disaster Kleenup
Better Floors & Restorations
201 W. Santa Fe Ave
Placentia, CA 92870

Dear Mr. DiGiovanni,

Upon the completion of the work that Disaster Kleenup, Better Floors & Restoration has done on my house I would like to write this letter of thanks to you. This was a difficult time for my daughter and I and I truly appreciate the manner in which you handled my job. I appreciate your organizational skills and you ability to orchestrate electricians, plumbing, carpentry, painters, and keep them on task. You made me feel as if I was your only customer, though I know you had many. Thank you for always returning all my calls promptly and for never making me feel as if I was bothering you.

I commend you on a job well done. Please extend my thanks to your staff and company as well.

Sincerely,

Customer

 

March 29, 2003

Mr. Cal Lindquist
Disaster Kleenup, Inc.
201 West Santa Fe Avenue
Placentia, CA 92870

Dear Cal,

I was unhappy to hear that you may not be supervising our account in the future. I cannot commend you enough on your executive skills, courtesy and efficiency. As you know, our Arcadia home was 7000 square feet of treasured possessions and furniture. Your company's skill in removing and preserving the vast majority of those things despite a devastating fire and large water damage was truly impressive, as was you personal control over the inventoring, refinishing and storage of the house contents.

I have been an officer of three large corporations and have supervised many people. Your skills are equal of any of them. I would not hesitate to recommend you and your company to any person whose home is damaged.

Sincerely,

Customer

 

July 18, 2003

Better Floors & Restorations,

Thank youfor getting my business back together. Even though we got off to a slow start, I am back in business and doing fine. Thanks to the extra efforts of Mr. Larry Combs, who stepped in and got things back on track, my Pet Grooming Shop looks fantastic. I get lots of compliments on your handy work. I never thought I would have nice things to say about people in the construction business but ..... GREAT JOB GUYS! AND A SPECIAL THANKS TO YOU LARRY! I Hope I never have this happen to my business again but if I do ... I will be sure to call you. If you ever need a recommendation, feel free to use my business name. I am more than satisfied.

Sincerely,

Owner of Anita's Pet Grooming Shop